At Queue Index Web Solution, we strive to provide high-quality services that meet your expectations. However, in the event that you are not satisfied with our services, we offer a refund policy outlined as follows:

Refund Requests:
To request a refund, you must contact our customer support within 2 days from the date of purchase or service delivery, stating the reason for your dissatisfaction and providing relevant details.

Eligibility for Refund:
Refunds are generally granted on a case-by-case basis. We will assess the circumstances and consider factors such as service quality, technical issues, and adherence to agreed-upon deliverables. If the Product is installed or used, the refund request will rejected.

Refund Process:
Once your refund request is received and approved, we will initiate the refund process. Refunds will be issued using the original payment method, and the amount refunded will be equal to the purchase/service fee, minus any applicable transaction fees or non-refundable expenses. 

Exclusions:
Certain services or products may be excluded from our refund policy. These exclusions will be clearly stated at the time of purchase or in the specific terms and conditions related to that service or product.

Modifications:
We reserve the right to modify or amend our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.